Status updates | GrowthFactor Incidents and maintenance reported on status page for GrowthFactor https://status.growthfactor.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/8a4d22f96fe15272ce5ad696aa8bf62a.png Status updates | GrowthFactor https://status.growthfactor.ai/ en Tracked POI & Model performance is degraded https://status.growthfactor.ai/incident/1090377 Wed, 14 Oct 2026 19:46:32 -0000 https://status.growthfactor.ai/incident/1090377#b2bbd1f1786da23eeaaba717bdac3ed128bf295f75d3433619423cdebef9a952 Incident The tracked POIs and models issues are now resolved. Tracked POI & Model performance is degraded https://status.growthfactor.ai/incident/1090377 Wed, 14 Oct 2026 19:39:50 -0000 https://status.growthfactor.ai/incident/1090377#1ac55b18db5918db04f956053ea7f9deea1143e6e8b80d120fd8814d003a31b0 Incident We are seeing issues with Tracked POIs and Model performance. We are urgently working on a fix for this. Maintenance: We Are Upgrading Our Infrastructure https://status.growthfactor.ai/maintenance/1071584 Tue, 22 Sep 2026 22:32:22 -0000 https://status.growthfactor.ai/incident/1071584#ba16f4559b72a15e1c6ecc88087745987277bf81645eb9ae328f264e1b057b4b Maintenance Maintenance completed Maintenance: We Are Upgrading Our Infrastructure https://status.growthfactor.ai/maintenance/1071584 Tue, 22 Sep 2026 22:29:59 -0000 https://status.growthfactor.ai/incident/1071584#d24b2d472b6ffa77ed2353739be2060635f279be22bdc29f0e61028b8033ada7 Maintenance We are upgrading some of our compute clusters, you may experience some slowness Maintenance: We are upgrading our infrastructure https://status.growthfactor.ai/maintenance/1068466 Fri, 18 Sep 2026 20:51:36 -0000 https://status.growthfactor.ai/incident/1068466#6c99a957279b4f38b1440fc8513994c5396f34120679698ad476c503399bd61b Maintenance Maintenance completed Maintenance: We are upgrading our infrastructure https://status.growthfactor.ai/maintenance/1068466 Fri, 18 Sep 2026 20:50:40 -0000 https://status.growthfactor.ai/incident/1068466#1504f1c6aeca832d41a319673c4f9ab91a889dee19b2de861e471a9e123272cc Maintenance We are upgrading our modeling infrastructure. Forecast Models may be briefly unavailable. Maintenance: We are upgrading our infrastructure. Deals may be unavailable at this time. https://status.growthfactor.ai/maintenance/1044055 Tue, 01 Sep 2026 01:01:43 -0000 https://status.growthfactor.ai/incident/1044055#a9fbec61e5f16df756ad624345981471d23396d44f6fb1325e971b1722c91e67 Maintenance We are upgrading our infrastructure. Deals may be unavailable at this time. Maintenance: We are undergoing system maintenance at 8 pm EDT. Some functions will be unavailable at this time https://status.growthfactor.ai/maintenance/1036735 Thu, 27 Aug 2026 23:31:16 -0000 https://status.growthfactor.ai/incident/1036735#701640b31cd6ba6521af73370eecf775ad898e29ea1bee8bdbd96b4c3389cb3b Maintenance We are upgrading our database and data sources, customers may experience slowness as their data updates Maintenance: Sites maintenance https://status.growthfactor.ai/maintenance/1033312 Tue, 25 Aug 2026 23:32:03 -0000 https://status.growthfactor.ai/incident/1033312#439f28a802098ee3d80b63fbfa88b4d940c426483c62ef41ff84736c0f6200e5 Maintenance We are doing some maintenance on the way we store your sites. Sites created during the maintenance window might be lost. Foot Traffic POIs are not appearing on the map https://status.growthfactor.ai/incident/1026066 Fri, 21 Aug 2026 20:01:00 -0000 https://status.growthfactor.ai/incident/1026066#39c50c1f5e103da30b4d49b50dc11bdd45c022a24f94de65df06fcccb618ae76 Incident Foot Traffic POIs are back to appearing on the map. Foot Traffic POIs are not appearing on the map https://status.growthfactor.ai/incident/1026066 Fri, 21 Aug 2026 17:47:00 -0000 https://status.growthfactor.ai/incident/1026066#1ff3858fc7475e807e97c6e039100e2966604030f0ac74fa0ed66ded1c7b7c0c Incident We have identified the root cause, and are working on a fix. This will be available shortly Foot Traffic POIs are not appearing on the map https://status.growthfactor.ai/incident/1026066 Fri, 21 Aug 2026 17:32:00 -0000 https://status.growthfactor.ai/incident/1026066#3cce340c38620c0de18cd3fcdf06145c1052801e8f680cf8eee0fbe00c5ea5bb Incident Foot Traffic POIs are not appearing on the map when toggled on. A known workaround for this is to turn on the Tracked POIs layer. We are actively investigating this issue. Some users are experiencing performance issues such as slow page load times. We are investigating. https://status.growthfactor.ai/incident/1018027 Mon, 17 Aug 2026 21:12:00 -0000 https://status.growthfactor.ai/incident/1018027#1e4336b62499a38cab6098d6a87b13351fb51ba413574bac01ab86cc8c968550 Incident Some users are experiencing performance issues such as slow page load times. We are investigating. Percentage demographic data variables may be incorrect https://status.growthfactor.ai/incident/1007642 Mon, 10 Aug 2026 18:30:00 -0000 https://status.growthfactor.ai/incident/1007642#6947676faac96df9357e1fcf6af0718e81cf65522e53888d22e7593fc444f072 Incident This issue is now resolved Percentage demographic data variables may be incorrect https://status.growthfactor.ai/incident/1007642 Mon, 10 Aug 2026 17:07:00 -0000 https://status.growthfactor.ai/incident/1007642#4c6d61b886aa0e5e24050f7fcc602260ec9e7db7eda80e702a328732a179574a Incident We are seeing issues with the correctness of our % demographic data. We are investigating this issue actively. Maintenance: Scheduled infrastructure maintenance https://status.growthfactor.ai/maintenance/1005493 Sat, 08 Aug 2026 11:56:58 -0000 https://status.growthfactor.ai/incident/1005493#2ab78c0635e782ff2f4e19202e09b7f3cc024af7a03838948c156885780884f7 Maintenance We are currently performing infrastructure maintenance. There may be a brief disruption to the application. The agent is unavailable due to an Anthropic outage https://status.growthfactor.ai/incident/985916 Wed, 29 Jul 2026 20:07:00 -0000 https://status.growthfactor.ai/incident/985916#c06fb7ff694a2e45e450ac5b119601991dda3e6c1e4997b96c04af51924cda41 Incident The agent is unavailable due to an Anthropic outage Degraded agent performance due to Gemini outage https://status.growthfactor.ai/incident/983301 Tue, 28 Jul 2026 20:37:00 -0000 https://status.growthfactor.ai/incident/983301#4390f264fe2c795a2d8448b6f623dd602274d5736a8b937b249b4ebebbdcb30a Incident We have switched providers and resolved the issue. Degraded agent performance due to Gemini outage https://status.growthfactor.ai/incident/983301 Tue, 28 Jul 2026 19:13:00 -0000 https://status.growthfactor.ai/incident/983301#fccb752c10ef29eef8be23562d7d5f1392f3ed9fc1a625fd227b96f869afeb52 Incident Some users are currently experiencing issues with our agent. Our team is actively working with Google to resolve. Sales forecast is unavailable for some users https://status.growthfactor.ai/incident/962383 Mon, 13 Jul 2026 13:53:00 -0000 https://status.growthfactor.ai/incident/962383#5026673b5519c6ab9b8975b4488eda3d35670d3794e83b4b3aa2cd4ec7b98d10 Incident This issue is now resolved Sales forecast is unavailable for some users https://status.growthfactor.ai/incident/962383 Mon, 13 Jul 2026 13:35:00 -0000 https://status.growthfactor.ai/incident/962383#c11a74339c0f6d2a5bdca402356d4a916a21bb843b540f48dae5daf3af8662ac Incident The sales forecast is unavailable for some users. We are actively investigating this issue. PDF Exports causing Page Unresponsive for some users https://status.growthfactor.ai/incident/949090 Fri, 10 Jul 2026 15:05:00 -0000 https://status.growthfactor.ai/incident/949090#01cc4ee56691204f5463a34094413fb938ee1064ce57d9b9728b9d47c1aaf489 Incident This issue is resolved. PDF Exports causing Page Unresponsive for some users https://status.growthfactor.ai/incident/949090 Thu, 09 Jul 2026 22:10:00 -0000 https://status.growthfactor.ai/incident/949090#cbd96e44e396104d27becf0c577c5912596092d7865b1c5d7510917b7f0590ac Incident There was an issue where certain long addresses were causing PDF export issues. The fix has been identified and is on the way We're experiencing elevated latency affecting our service, and revenue forecasting may be delayed or temporarily unavailable. We've identified the issue and our team is working on a fix. https://status.growthfactor.ai/incident/913197 Thu, 04 Jun 2026 14:30:00 -0000 https://status.growthfactor.ai/incident/913197#044213b0de8d0aaf15668ee807e9dc8edd0d341afef517d62e61a88106719e22 Incident The latency issue is resolved. We're experiencing elevated latency affecting our service, and revenue forecasting may be delayed or temporarily unavailable. We've identified the issue and our team is working on a fix. https://status.growthfactor.ai/incident/913197 Thu, 04 Jun 2026 14:20:00 -0000 https://status.growthfactor.ai/incident/913197#b780b55b9c13fc46afbf6cc8a592fd43d132b3bb4e1aa6c721cf0c908046fe3b Incident We're experiencing elevated latency affecting our service, and revenue forecasting may be delayed or temporarily unavailable. We've identified the issue and our team is working on a fix. Maintenance: Database Maintenance https://status.growthfactor.ai/maintenance/886414 Sun, 03 May 2026 13:58:05 -0000 https://status.growthfactor.ai/incident/886414#63297c9781e6c5a799bd45d905c162ba2545f3dca1184884cafd4fc3c5d6faa3 Maintenance performance improvements to database Maintenance: Database system maintenance https://status.growthfactor.ai/maintenance/868155 Thu, 09 Apr 2026 17:31:58 -0000 https://status.growthfactor.ai/incident/868155#5da4d0cd43e4df9e468c993087c364edda498b53f1a161439ce7877fe1ece54a Maintenance We are maintaining our database systems. We expected no interruptions. Maintenance: Database maintenance https://status.growthfactor.ai/maintenance/822644 Tue, 10 Feb 2026 17:55:20 -0000 https://status.growthfactor.ai/incident/822644#c127daca222df8bcc02ed7b9e61b0fd6f1ff2f279f08c6fe54d939198c3fcdc6 Maintenance Upgrading to high availability